Last updated: 11 October 2026
This Privacy Policy explains how Tanrub handles personal information when you visit tanrub.com or contact us. Tanrub publishes product guides and articles for Australian shoppers covering tanning products, sunscreens, moisturisers, facial cleansers, skin care, beauty products, and vitamins and supplements.
Information we collect
You can browse our guides without creating an account. If you email contact@tanrub.com, we receive your email address, any name you provide, your message and attachments. Please send only information needed for your enquiry. Do not send passwords, card details, medical records or other sensitive information.
Our website and hosting services may record technical information such as your IP address, browser and device details, pages requested, search terms included in a page address, dates and times, and errors. This information supports delivery, troubleshooting, security and website operation. Avoid entering personal or health details into the site search.
How we use information
We use information to respond to enquiries, investigate product corrections, manage correspondence, operate and secure the website, and meet applicable legal obligations. We do not need your payment or delivery information because purchases take place on Amazon, rather than on Tanrub.
Cookies and website services
Tanrub runs on WordPress with Hostinger hosting and LiteSpeed caching. WordPress uses cookies for functions such as sign-in and administrator preferences. Caching stores temporary copies of pages to improve loading speed. Our Cookie Statement explains cookies, optional tools and browser controls.
The optional currency converter requests an exchange rate from Frankfurter when you submit a conversion. It sends the currency pair, rather than the amount you enter; the calculation takes place in your browser. The service receives connection information such as your IP address. The optional translation link opens the page through Google Translate, where Google processes the request under its own privacy terms.
Amazon and affiliate links
As an Amazon Associate I earn from qualifying purchases. Our shopping links include an affiliate identifier so Amazon can attribute eligible purchases to Tanrub. Following a link takes you to Amazon, which handles its own cookies, account information, checkout, payments, delivery and customer support. Amazon and the relevant seller have their own privacy practices. See our Affiliate Disclosure; Amazon’s Privacy Notice is available on Amazon Australia.
Sharing and overseas processing
Information may be handled by providers supporting website hosting, email, backups, caching, security and technical support, where needed to operate Tanrub. We may also disclose information when required by law or to protect the website and its users. We do not sell enquiry information.
Service providers may process or store information outside Australia. Locations depend on the provider and service configuration; this policy does not promise Australian-only storage. Contact us if you need further information about how a particular enquiry will be handled. External services, including Amazon and Google, govern the information you provide to them under their own policies.
Comments, if available
If a page offers comments, WordPress collects the submitted fields, your IP address and browser details for moderation and spam prevention. Approved comments and any displayed name are public. Where Gravatar avatars are enabled, a hash of your email address may be sent to Gravatar to retrieve an image; see Automattic’s Privacy Policy. Do not include sensitive information in a public comment.
Storage and retention
We keep correspondence for as long as needed to address the enquiry and maintain relevant business records, subject to legal requirements. Technical logs, backups and caches have retention periods determined by the relevant service and settings. Published comments may remain until removed. We use reasonable safeguards to protect information, but no online service can guarantee absolute security.
Access, correction and privacy concerns
Email contact@tanrub.com to ask what personal information we hold about you, request a correction or deletion, or raise a privacy concern. Explain your request without including unnecessary sensitive details. We may need to verify your identity and may retain information where required by law or for a legitimate unresolved matter. We will explain any limits on fulfilling your request.
Please contact us first so we can investigate your concern. You can also consult the Office of the Australian Information Commissioner (OAIC) for information about Australian privacy rights and complaint options. Statutory rights and the OAIC’s jurisdiction depend on the applicable law.
Changes to this policy
We may update this policy as the website or services change. The date above identifies the latest revision. Read this policy together with our Cookie Statement.